Technical-Documentation

📂 Technical Documentation Repository

📌 Overview

Welcome to my Technical Documentation Repository! This serves as a centralized hub for IT operations, troubleshooting guides, project management workflows, and automation processes.

Each section includes detailed documentation, step-by-step procedures, and implementation notes for various Jira projects, system automations, IT workflows, and troubleshooting tickets.

---

🚀 Key Highlights

🔹 Jira Project Documentation

• Technology Operations → IT infrastructure, automations, and workflow improvements.
• Revenue Cycle Management → Billing automation & finance workflows.
• Security → Access controls, audits, and security implementations.
• Facilities & Maintenance → Maintenance workflows and infrastructure projects.
• People Ops → Employee management and HR operations.

🔹 IT Operations & Troubleshooting

• Troubleshooting Logs → Resolutions for IT-related issues across different projects.
• Security & Compliance → Best practices and security configurations.
• SOPs & Documentation → Standard Operating Procedures (SOPs) for various systems and workflows.

🔹 Audit & Process Automations

• Audit Templates → Standardized templates for conducting security and compliance audits.
  • ISPs Security Payment Tracker
  • Jira Report Template
  • User Access Audit Template
• SFTP Workflow & Setup → Secure data transfer process setup.
• Automation Scripts → Automated workflows to improve ticketing and efficiency.

---

📖 How to Use This Documentation

1️⃣ Navigate through the repository folders to find relevant project documentation.
2️⃣ Use the troubleshooting logs for quick issue resolutions.
3️⃣ Leverage SOPs and best practices for structured workflows.
4️⃣ Explore Jira automation scripts to optimize processes.

---

📬 Contact & Contribution

📩 If you have any questions, feel free to reach out!
💡 Suggestions & contributions are welcome—submit a pull request or open an issue.

---

🔗 GitHub Repository Link

🚀 Last Updated: March 2025